We currently deliver to: Vancouver, North Vancouver,
West Vancouver, Burnaby, New Westminster,
Port Coquitlam, Coquitlam, Port Moody,
Richmond, Surrey, and White Rock,
FAQs
How does Bear’s Blooms work?
We deliver a fresh box of flowers each week for you to arrange
into a stunning bouquet. We’re subscription with a twist, meaning
you’re not locked in and can opt out whenever you want (before
Sunday for the following week). We buy exactly to order meaning we
waste 40% less than a traditional florist and can provide gorgeous
bouquets for a more reasonable price.
How do I contact Bear’s Blooms?
Please send us an
e-mail or
reach out on social media! Whether it's a question, feedback or
just a quick hello, we love to hear from you.
Is it possible to opt out of specific flowers?
At this time we offer an ‘opt out’ of lilies for those of you with
kitties at home or allergies. Please pop us an
e-mail if
you’d prefer not to have lilies and we will make a note on your
account.
What kind of vase should I get?
We’ve seen our flowers work in so many different vases! Some
people split up their blooms into multiple smaller vases or mason
jars. But our demos are done in a medium sized hurricane vase.
Click here for more information on the vase we use.
Do I get to see a preview of the upcoming flowers?
We keep our bouquets a surprise until delivery day. Since we buy
exactly to order, our bouquet of the week depends on how many
people subscribe that week. Local BC flowers vary in quantity and
availability week-to-week so we listen to what you’re interested
in and buy whatever looks best that week. Check out our social
media the morning of your delivery to see a preview and a little
video inspiration.
How can I send a Bear’s Blooms box as a gift?
We love sending gifts! There are two ways you can send one of our
boxes to a friend. You can either add a second box to your address
and hand deliver it, or you can just pop their address into your
account as a new delivery address and we’ll take care of delivery.
Can I include a note if I send a box as a gift?
We send your gift recipient an e-mail a few days before the
delivery to let them know it's on the way. If you've written a
gift note, this will only be included in the e-mail. Please note,
any written notes will not be included in the box as we are unable
to customize individual boxes.
Can I turn off deliveries for a little while?
Yes, but we’ll miss you! You can opt out of the next 5 weeks of
deliveries for a short break or you can
suspend your account
for a more permanent break. Just make sure to unsuspend your
account when you're ready to recieve deliveries again.
Can I add an address?
Yes! Just go into the
Manage Deliveries
page and add a new address. You can have as many active
subscriptions as you want.
Can I cancel my subscription?
Yes! You can suspend your account anytime, there’s no catch. Just
toggle the 'suspend account and all deliveries' switch on your
account details page. If you want to fully delete your account please
e-mail us.
Can I change my address details?
Yes! Just find the address you want to change in the
Manage Deliveries
page and click 'Edit'
How do I change my credit card details?
You can
update your credit card details here.
Can I get more than one box delivered?
Of course! Just use the slider bar on the
Manage Deliveries
page to adjust the quantity of your delivery. You can have as many
boxes as you want!
How long should my flowers last?
Most of our bouquets last a full week! They come in bud form, and
are typically delivered within 24 hours of being cut. They reach
their full beauty around day 3 or 4. Make sure to use the flower
food we send you and check out the ‘This Weeks Flowers’ page to
get some tips.
My flowers didn’t arrive on my delivery day, what should I do?
Contact us!! Pop us an
e-mail and
we’ll make it right.